Stopped in yo look at a used Toyota 4Runner. The thing that I like was sales was not pushy like some dealerships. Financial department was great at getting me a good rate on my loan as well. Will definitely do more business with Modern infinity.
had an appointment - went in on time and completed in a very good time frame. Good coffee available as well
shawn, eli and service team were wonderful to work with. friendly and competent. Always make me feel taken care of! excellent service
I like how everyone works together as a team for benefit of the consumer. I like the respect, benevolence, the knowledge shown in fixing salutations to the problems.
Knowledgeable, great customer service, easy process in buying, great selection of vehicles, clean facilities and friendly staff. Everyone willing to help.
Friendly service. Clean lounge to wait in. Easy to get appointment. No pressure to have additional work completed on car .
Courtesy and gave timely updates. Very nice people and the facilities were really clean. Customer service was great as well.
Sales Mgr Cameron and sales rep Steven went above and beyond.....they both were very knowledgeable and set my expectations.....thank you!
Stephen was so friendly and helpful in deciding on a car for my son. I will definitely reach out to him again if we are in the market for another car in the future.
Friendly and knowledgeable staff! Everyone was personable and great to work with! Definitely a place I will visit again in the future!
Anna and Cameron were the absolute best. They went above an beyond to help me to get in the car I wanted.
Andre, Cameron and rest of staff were very accommodating and made the car sale a breeze. I dealt with Andre online and he was very attentive to my questions and when we arrived he and Cameron made sure we were all ready to go. Paperwork was well explained by Ms Hensley and we got everything done efficiently and we were back on the road headed home in no time.
Our salespeople were very nice! No one pushed anything on us. Anna took excellent video of the car for us to preview before we drove the hour to see the car.
Communication via text is very helpful. It was nice to get updates throughout the time my vehicle was at the dealership.
Each person was friendly and helpful the facilities were clean A great experience. We purchased a used QX60 from another place and needed an extra key despite a small purchase we were treated as a valued customer. We will definitely go back!
Enjoyed service experience at infinity dealership clean facility, professional staff, service quality was great, price fair. I would definitely return back to have my vehicle service there!
My service was discounted because I had to wait for an hour or more to be served with an appointment.
Very efficient service, highly professional service advisors, excellent waiting time and we'll appointed waiting area with good snacks, water and a massage chair for relaxing.
Friendly service, techs are happy to help, convenient appointment for me. They always go above and beyond to make it a great experience.
The sales and service dept.are exceptional. They work with the customer and continue to work with the customer after the sale.
Modern INFINITI of Winston Salem, NC has Excellent customer support and will help in anyway that’s needed. What they can’t find they will find!
Best part of experience was service manager Sean Delgado- we had an issue and he not only took care of it but was very professional and willing to help. He is the type of manager that we will bring us back to this dealership.
My truck had transmission problems. Service sent it to Parkway Ford. They misdiagnosed the problem. Ended up at my local mechanic which correctly found my transmission needed to be changed.
They got my car ready and washed it for me .They we’re polite and worked with me to service my car at my convenience
Great customer service, staff was very professional, knowledgeable and helpful. I’m more than pleased with the services I received at this dealership
The customer service representative was helpful explaining the service to be performed. The mechanics were able to fix vehicle in a timely manner.
Timeliness and my service advisor was nice and thoroughly explained everything my car would be needing at my next visit
Professional, courteous and knowledgeable help and service. Mr. Ryan Rhodes did not pressure us to buy but rather was very helpful in finding us the right vehicle to suit our needs.
Modern INFINITI of Winston Salem is the best all around dealership around. Would not do business anywhere else. They are beyond good to me on all levels of the company. They value my business as I value them!
The service was quickly, professional and well explained. I really recommended. I didn’t waste my time because they had what I was looking for
Eli did a great job , he was very professional and friendly, he kept me updated ,and he got me a loaner car . He was Very helpful . Car was not clean inside , dash not wiped down or vacuumed very well . Outside of car was clean
As is normal with the work at Modern INFINITI it was excellent. I have done business with Modern INFINITI for many years and rate them the BEST.
Friendly knowledgeable employees. They are all kind, helpful and keep you informed . Best dealership I've dealt with in many years
Eli set up the service, arranged a loaner car. He texted me during the day to give me the cost of the non warranty items i wanted fixed. The car was ready when it was promised.
Every time I have done business with Modern in WS both Ryan and Cameron have always gone out of their way to do business. I have found vehicles at other modern dealerships and always ask them to bring the vehicle to the dealership and sell them to me.
I was an out of town buyer. The whole process was smooth. Found a great deal, communication was top notch from initial contact to pick up of my car; a team member picked me up at the airport; took me to the dealership; car was exactly as described and pictured online. I really couldn’t be happier with my purchase and the folks I worked with were top notch in every way!
The people involved in my purchase made the process easy and made me feel they all were working hard for my best deal.
They were honest & helpful in making my trade possible. The staff was wonderful. This is our 2nd purchase from dealership highly recommended
Staff was very pleasant and very helpful.. buying experience was one of the best I have ever had... very nice facility and sales group...Finance lady went above and beyond for the best interest rate possible
Service is always seamless and Eli and Josh are always helpful and knowledgeable and take the best care of us. Wouldn't go anywhere else.
They have a pretty kind Salesperson and provide smooth service to answer all the questions. They let me drive the car on the highway to make sure the car is well prepared.
Service Advisor Eli, and the Service Technicians provide great customer service. They are always able to fit you in, give details of what is required, and the time frame for the pick up of my vehicle is always accurate!
Eli is always great…very knowledgeable on Infinitis and always bends over backwards to help me!! Thanks as always for your help!
Andre was an excellent sales person. He was very professional and helpful. His knowledge of the vehicle was perfect. The sales team was kind and helpful with the finance.
Eli always makes me feel welcome and like family. Eli always greets me with a smile and listens to mt concerns and needs for my car.
Everyone is so friendly and helpful. Recommendations that were made to do at this 15 000 mile service we did. The QX80 runs perfectly. Love my SUV !
Ryan and Anna truly took the time to help me find the best used suv. Continuously checking back with me and as a fellow sales professional appreciated them listening and providing solutions. Not trying to push something on me that didn’t meet my needs or desire for the car I will drive for the next many years.
team is friendly and very helpful and they treat you like family! After sale follow up is excellent and i love my QX50!
We always receive reliable service at reasonable repair costs and the recommendations for future repairs make sense. The massage chair that can be used while waiting for repairs are completed is a big plus as well.
My experience was phenomenal. Everyone there was very helpful (Steve, Cameron, Deborah, and Ryan). You will not feel you are going to a big dealership - but you will have all the big dealership inventory. This is coming from a previous Jeep owner. They went way above to help me get my first Toyota!
Had an absolutely wonderful experience working with CJ Martinez of Modern INFINITI of Winston - Salem last week! Took my QX30 in for service and found the QX50 I've been wanting! CJ was great to work with on the trade. I am so happy with the deal I got. I loved my QX30 and need to also thank Eli in the service department for the keeping it in great condition. Never had a single problem with it!
my service advisor i think name Erin was awesome very helpful and informative and he kept us informed concerning progress of our vehicle repair
Quick service and professional attention. Top notch quality of work. The repair personnel are always friendly and prompt. Highly recommended!!
Outstanding customer service everyone is willing to assist you know matter who made the sale. Each department had their own personal touch. Even the follow up calls were professional
Outstanding service, service manager treated me as if I was his only customer and was most attentive to my needs.
It was a great experience for me. The staff members were very Friendly and knowledgeable. Took care of my car while providing A+ customer service.
Very friendly personnel and timely with service to vehicle. After performing service needed the personnel did an excellent job of washing and cleaning the vehicle.
Anna was truly sensational!!! She went over and beyond to meet my needs - and everyone was extremely pleasant and helpful!
Eli is awesome. Love the service team! They are always very helpful. There is nothing that I would change. I will continue going here for years to come.
Customer service was exceptional, even after I kept adding items to the original work order! All work, including my additions, was completed in record time. I was given a loaner to drive while my SUV was being serviced, and NO one does that anymore.... outstanding!
I was satisfied with the overall process I really appreciate their kindness and professionalism and most all speedily and painless process!!!!!
Prompt and courteous help. Free inspection and carwash. Clean, comfortable facilities with free beverage and snack while I waited for very fast service and repair of my air bag.
There is no other service department in Winston Salem that is more professional than Eli Corak and the other fine folks at Modern. I have been dealing with Modern INFINITI for more than 20 years and have never been disappointed in my service or maintenance for my vehicles.
Stephen was very professional and handled all our needs with exceptional service. Would highly recommend Modern INFINITI and Stephen to anyone.
Everyone is so friendly and helpful and we love our QX60. Very easy to trade our old vehicle and make a deal on the new one...
Great experience - very nice people to work with, entire process was very easy, made the experience smooth, very accommodating to my needs
Felt welcome and customer service and everyone was nice and professional. Clean phycility. But could improve on snack choices. All in all a very pleasant experience..
Your people are your greatest asset. Everyone I have worked with at Modern is a true professional. Mr. Eli Corak stands above. His ability to provide world class service keeps me coming back!
Everyone is very friendly. Rate Customer Service experience great. Used vehicles needs to be inspected better for maintenance issues before selling to the customer.
Customer friendly service, and their willingness to suggest recommended services as needed. They make you feel like you're part of the Modern INFINITI Family.
sales staff very friendly and able to answer any question we had.manager ryan rhodes and sales steven mcpherson were amiable and walked my son and i through the buying process.it was my sons' first car buying experience at a dealer.would definitely recommend my friends to buy from here.my son loves his 2012 c250!
It's going on 2 months and I haven't received tags for my vehicle. I found out the paperwork for the process sat in someone's desk for 3 weeks. I purchased the car on line made prior financing arrangements and it still was not a smooth transaction.
Everything, it’s always a pleasure working with the entire service team. Everyone is so friendly and you feel like part of the family.
As always Eli Corack and Team of Modern INFINITI of Winston Salem were fantastic in getting my Q50 serviced in a timely manner.
The staff that helped me was very very nice and professional it was a good settling I am a GODLY person and I do believe its GODLY people there also.
Timely courteous professional Delivered what was promised Car was cleaned and delivered in timely matter and service staff communicated well on service plan
Everyone is so friendly and nice, they make sure to accommodate you as much as they can. They always go above and beyond to make sure we are taken care of.. thank you
Everything went great. The service like always was outstanding and everything was serviced correctly the first time. I highly recommend this dealership for all your needs.
Great service and friendly staff. Thank you for always taking care of us and our cars! You are trustworthy and honest!
I like being able to call Eli directly, get a super quick appointment and everything being on the up and up
The lady who helped us was super nice and they were very attentive! The whole store looked super clean and environment feels very welcoming.
what needs to be checked and done they do that where I don't have to come back a different day.
I always receive great customer service and the staff is professional. The lobby is clean and inviting.
Eli is the most professional service provider at Modern INFINITI of Winston-Salem, Whenever, I have a question and or concern about my vehicle, he never hesitates to jump to handle my car and or assist in correcting any cars issues. Eli always has a smile or something pleasant to say to make you smile. Eli knows all about customer service and is well knowledgeable about INFINITI cars. Most definitely would recommend INFINITI to my family and friends for possible sales and service.
Great service, always make sure I have a loaner so I can go to work and terrific staff. Bought a 2022 QX 50 waiting for the 60s to roll in the door.
Always courteous, professionals. Work with me for appointment times. Remembers my name and and car. Lets me know what services need to be done.
For the best customer service, please visit Modern INFINITI of Winston Salem! The entire team, especially Cameron Hobson, and Steven McPherson will treat you like family and work diligently to get you into the car of your dreams! Thank you to the entire team for all of your hard work!
It's always been great dealing with Bill, Eli and Josh. They are friendly, knowledgeable and professional. Give them a try.
Eli was great to work with and gave a lot options on appointment times. Service was prompt and on time as scheduled.
Staff was very helpful and courteous from the moment we arrived from the time we picked our vehicle back up. Would highly recommend!
The sales associates like Cameron, Anna, and Josh are all lovely people who genuinely care and go above and beyond. The technicians are very helpful and friendly as well. I always feel welcome when I visit Modern INFINITI.
Always helpful, they staff is always helping me with getting a car so I can go back to work. I never have to wait when I enter
The professional service was outstanding. Staff was helpful and the courtesy vehicle was helpful since I live an hour away.
The staff was very Friendly, knowledgeable and professional. They made sure I was comfortable throughout the entire process Thank you again!!
Great service, prompt, friendly, professional, fair, everyone was very helpful and created a great experience. Will recommend to friends and family.
Anna was very nice and helpful. The only problem I had was the front floor mats were missing. I was told I would be given a set but never received them.
My car was ready when promised. The service dept. worked with me on providing a loaner car. Would reccommend this dealership to anyone looking to purchase a car, new or pre-owned.
The staff was Friendly, Courteous and Professional. The facilities appeared clean and properly equipped. The car was returned serviced and cleaned.
Timeliness of work performed, professional staff, staff of high integrity, convenience, high quality of work, staff goes the extra mile to please customer, excellent communication!
Very low stress transaction with down to earth people. Sales manager, Cameron, made the process easy and enjoyable. Will recommend.