Customer Testimonials

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Cars May 20, 2022

It was a great experience for me. The staff members were very Friendly and knowledgeable. Took care of my car while providing A+ customer service.

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Cars May 12, 2022

Very friendly personnel and timely with service to vehicle. After performing service needed the personnel did an excellent job of washing and cleaning the vehicle.

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Cars May 12, 2022

Anna was truly sensational!!! She went over and beyond to meet my needs - and everyone was extremely pleasant and helpful!

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Cars May 9, 2022

Eli is awesome. Love the service team! They are always very helpful. There is nothing that I would change. I will continue going here for years to come.

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Cars May 6, 2022

Customer service was exceptional, even after I kept adding items to the original work order! All work, including my additions, was completed in record time. I was given a loaner to drive while my SUV was being serviced, and NO one does that anymore.... outstanding!

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Cars May 6, 2022

I was satisfied with the overall process I really appreciate their kindness and professionalism and most all speedily and painless process!!!!!

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Cars May 5, 2022

Prompt and courteous help. Free inspection and carwash. Clean, comfortable facilities with free beverage and snack while I waited for very fast service and repair of my air bag.

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Cars May 3, 2022

There is no other service department in Winston Salem that is more professional than Eli Corak and the other fine folks at Modern. I have been dealing with Modern INFINITI for more than 20 years and have never been disappointed in my service or maintenance for my vehicles.

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Cars May 2, 2022

Stephen was very professional and handled all our needs with exceptional service. Would highly recommend Modern INFINITI and Stephen to anyone.

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Cars May 1, 2022

Everyone is so friendly and helpful and we love our QX60. Very easy to trade our old vehicle and make a deal on the new one...

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Cars May 1, 2022

Great experience - very nice people to work with, entire process was very easy, made the experience smooth, very accommodating to my needs

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Cars Apr 26, 2022

Felt welcome and customer service and everyone was nice and professional. Clean phycility. But could improve on snack choices. All in all a very pleasant experience..

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Cars Apr 22, 2022

Your people are your greatest asset. Everyone I have worked with at Modern is a true professional. Mr. Eli Corak stands above. His ability to provide world class service keeps me coming back!

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Cars Apr 15, 2022

Everyone is very friendly. Rate Customer Service experience great. Used vehicles needs to be inspected better for maintenance issues before selling to the customer.

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Cars Apr 11, 2022

Customer friendly service, and their willingness to suggest recommended services as needed. They make you feel like you're part of the Modern INFINITI Family.

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Cars Apr 10, 2022

sales staff very friendly and able to answer any question we had.manager ryan rhodes and sales steven mcpherson were amiable and walked my son and i through the buying process.it was my sons' first car buying experience at a dealer.would definitely recommend my friends to buy from here.my son loves his 2012 c250!

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Cars Apr 9, 2022

It's going on 2 months and I haven't received tags for my vehicle. I found out the paperwork for the process sat in someone's desk for 3 weeks. I purchased the car on line made prior financing arrangements and it still was not a smooth transaction.

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Cars Apr 6, 2022

Everything, it’s always a pleasure working with the entire service team. Everyone is so friendly and you feel like part of the family.

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Cars Apr 1, 2022

As always Eli Corack and Team of Modern INFINITI of Winston Salem were fantastic in getting my Q50 serviced in a timely manner.

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Cars Mar 29, 2022

The staff that helped me was very very nice and professional it was a good settling I am a GODLY person and I do believe its GODLY people there also.

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Cars Mar 28, 2022

Timely courteous professional Delivered what was promised Car was cleaned and delivered in timely matter and service staff communicated well on service plan

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Cars Mar 26, 2022

Everyone is so friendly and nice, they make sure to accommodate you as much as they can. They always go above and beyond to make sure we are taken care of.. thank you

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Cars Mar 25, 2022

Everything went great. The service like always was outstanding and everything was serviced correctly the first time. I highly recommend this dealership for all your needs.

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Cars Mar 25, 2022

Great service and friendly staff. Thank you for always taking care of us and our cars! You are trustworthy and honest!

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Cars Mar 24, 2022

I like being able to call Eli directly, get a super quick appointment and everything being on the up and up

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Cars Mar 23, 2022

The lady who helped us was super nice and they were very attentive! The whole store looked super clean and environment feels very welcoming.

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Cars Mar 23, 2022

what needs to be checked and done they do that where I don't have to come back a different day.

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DealerRater Mar 21, 2022

I always receive great customer service and the staff is professional. The lobby is clean and inviting.

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DealerRater Mar 16, 2022

Eli is the most professional service provider at Modern INFINITI of Winston-Salem, Whenever, I have a question and or concern about my vehicle, he never hesitates to jump to handle my car and or assist in correcting any cars issues. Eli always has a smile or something pleasant to say to make you smile. Eli knows all about customer service and is well knowledgeable about INFINITI cars. Most definitely would recommend INFINITI to my family and friends for possible sales and service.

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Cars Mar 16, 2022

Great service, always make sure I have a loaner so I can go to work and terrific staff. Bought a 2022 QX 50 waiting for the 60s to roll in the door.

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Cars Mar 9, 2022

Always courteous, professionals. Work with me for appointment times. Remembers my name and and car. Lets me know what services need to be done.

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Cars Mar 9, 2022

For the best customer service, please visit Modern INFINITI of Winston Salem! The entire team, especially Cameron Hobson, and Steven McPherson will treat you like family and work diligently to get you into the car of your dreams! Thank you to the entire team for all of your hard work!

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Cars Mar 3, 2022

It's always been great dealing with Bill, Eli and Josh. They are friendly, knowledgeable and professional. Give them a try.

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Cars Mar 2, 2022

Eli was great to work with and gave a lot options on appointment times. Service was prompt and on time as scheduled.

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Cars Feb 20, 2022

Staff was very helpful and courteous from the moment we arrived from the time we picked our vehicle back up. Would highly recommend!

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Cars Feb 19, 2022

The sales associates like Cameron, Anna, and Josh are all lovely people who genuinely care and go above and beyond. The technicians are very helpful and friendly as well. I always feel welcome when I visit Modern INFINITI.

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Cars Feb 17, 2022

Always helpful, they staff is always helping me with getting a car so I can go back to work. I never have to wait when I enter

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Cars Feb 17, 2022

The professional service was outstanding. Staff was helpful and the courtesy vehicle was helpful since I live an hour away.

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Cars Feb 15, 2022

The staff was very Friendly, knowledgeable and professional. They made sure I was comfortable throughout the entire process Thank you again!!

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Cars Feb 15, 2022

Great service, prompt, friendly, professional, fair, everyone was very helpful and created a great experience. Will recommend to friends and family.

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Cars Feb 14, 2022

Anna was very nice and helpful. The only problem I had was the front floor mats were missing. I was told I would be given a set but never received them.

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Cars Feb 10, 2022

My car was ready when promised. The service dept. worked with me on providing a loaner car. Would reccommend this dealership to anyone looking to purchase a car, new or pre-owned.

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Cars Feb 9, 2022

The staff was Friendly, Courteous and Professional. The facilities appeared clean and properly equipped. The car was returned serviced and cleaned.

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Cars Feb 6, 2022

Timeliness of work performed, professional staff, staff of high integrity, convenience, high quality of work, staff goes the extra mile to please customer, excellent communication!

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Cars Feb 4, 2022

Very low stress transaction with down to earth people. Sales manager, Cameron, made the process easy and enjoyable. Will recommend.

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Cars Feb 3, 2022

Level of expertise, helpfulness and warmth of staff. I have been a very happy customer since purchasing my QX60. I have continued to refer friends and family to this location. I highly recommend the quality of customer service from sales all the way to service, and everyone in between.

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Cars Feb 2, 2022

They always provide excellent service and great communication. I have been taking my cars there for years and they always provide the same quality service.

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Cars Feb 2, 2022

Professional and friendly staff. Service was completed timely as promised. I was kept informed of the progress of my repairs and contacted after service to ensure there were no more issues.

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Cars Jan 31, 2022

Customer service, was the best buying process I have ever been involved with. No pressure sales approach but yet everyone was so informative and will to help.

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Cars Jan 30, 2022

The whole experience...the respect, courtesy and willingness to go above and beyond. It was a quick response experience without mishap. Everyone was very friendly as well.

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Cars Jan 28, 2022

The service team are always professional and courteous. They're always willing to help and answer any questions I have about my suv. Also, I usually don't have to wait at the dealership, but when I do, I really appreciate how clean and comfy the waiting areas are, that there's wifi so that I can work and I love the Starbucks coffee offered.

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Cars Jan 28, 2022

The service teams works with your schedule, polite and courteous. In forms you of any needed repairs or service needed.

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Cars Jan 9, 2022

I have never felt like a valued customer. I have also felt like a bother quite honestly. Both experiences have been the same, once with a used car and then with a new car.

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Cars Jan 6, 2022

Service department is top notch. They always explain everything done and it’s done right. Getting an appointment was easy and I was able to get the day & time I wanted.

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Cars Jan 3, 2022

Modern INFINITI has a friendly staff that always works me into the schedule quickly. I would certainly consider buying another vehicle from this dealership.

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Cars Dec 31, 2021

Josh Brown, in the service dept., was awesome! Very knowledgeable with great follow-up! Flexible, reasonable, and prepared to discuss options.

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Cars Dec 29, 2021

Everything was terrific-sales staff, ease of making the trade. The car was very clean and was all it was touted to be. The sales process was done in a reasonable amount of time, and the interest rate was surprisingly low.

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Cars Dec 16, 2021

Very professional and efficient staff. Outstanding facilities and generous refreshments. Great flexibility with the ability to have early appointments . Reasonable price structure.

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Cars Dec 8, 2021

Scheduling was available onine and was very easy. Kept me updated on work progress. CSR was vacuumed and washed prior to return.

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Cars Dec 2, 2021

Modern INFINITI of WS has the absolute best Service Dept in the GB/HP/WS area. Bill always greets me with a smile and handshake (or fist bump). Josh and Eli are fantastic to work with. /they know my vehcile and its needs. My vehicle is always clean and shiney when they finish. I bought my first Modern INFINITI in January 2017, since then Consistently great experience, with very low turnover in the service office.

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Cars Dec 2, 2021

Josh is great! Dropped off car early morning to get the 37,000 mile service on it. & josh had it in and out! Thanks INFINITI.

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Cars Dec 1, 2021

The service advisor was very informative. He explained everything to me, so that I understood. Everyone appreciates that when it comes their automobile.

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Cars Nov 27, 2021

Excellent customer service. Loved having a loaner car and the quick and easy routine service. I will definitely bring my car back.

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Cars Nov 15, 2021

Car ready when dealership said. It would be ready. Did not waste my time. Great they ordered a new battery

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DealerRater Nov 11, 2021

The people are very courteous and I love the services I have received. Thank you

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Cars Nov 8, 2021

I was given a loaner car, and had timely and fast service. It is always a pleasure bringing my car here.

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Cars Nov 7, 2021

I came to my scheduled appointment, to assess the issue I'm having,the problem was assessed and I was done in a timely manner.

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Cars Nov 4, 2021

No one was pushy...I have forgotten how to set my odometer on digital as I was trying to set cruise and messed it up. I'd like to get it back to digital. I'll call in the few days.

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Cars Nov 4, 2021

I purchased my new Infinit QX80 completely online. The sales team was amazing and the financing and delivery couldn’t have been easier.

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Cars Nov 2, 2021

Everyone was very friendly, knowledgeable during our entire process. Ryan and Anna made us feel comfortable with our purchase. Well worth our drive from Charlotte.

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Cars Oct 30, 2021

always treated well. entire staff is friendly and professional. Stop in and see Bill, Josh or Eli for great Service!!

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Cars Oct 24, 2021

The customer service from management was above and beyond. They were able to fit me in for an oil change and ensured my car was super clean when having it returned back to me !

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Cars Oct 23, 2021

Wasn’t a pleasant experience. Sold a car to me almost $6000 above the price and when I called to trade it in after a week they offered me $6000 less than the purchase price. They included items on the purchase order with no explanation at all.

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Cars Oct 21, 2021

Always a carefree experience with Modern INFINITI of Winston-Salem. Would definitely recommend them to friends and family. I have 4 family members and myself all servicing here, even some with other brands (Example: Jeep Wrangler.)

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Cars Oct 15, 2021

Very friendly staff and nice atmosphere. They take very good care of my car and will give you a loaner if needed. I highly recommend them.

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Cars Oct 15, 2021

My service advisor Eli always makes sure he listens to my issue, provides me with quality estimates and service repair plan, and a loaner vehicle as well if needed due to service duration!

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DealerRater Sep 8, 2021

Never had a oops at anytime I called for a service. Always curious and professional within the service department. Auto cleaning department is good and on time. My wife and I have received a call on our birthday every year since I have had the QX70 that’s amazing Thank you 🙏🏿

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DealerRater Aug 24, 2021

INFINITI is a very loyal to all it's customers. They send me out coupons all the time for services I may need. They care about their customers and making sure they are satisfied. Great dealership to work with.

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DealerRater May 18, 2021

Very friendly and professional service representatives. Kept me informed about the repairs needed and handled my issues very quickly. Highly recommend Modern INFINITI for sales and service.

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DealerRater Apr 19, 2021

Purchased used car from Modern INFINITI of Winston Salem last week and what a pleasure it was to work with Joshua York! I told him I wanted to get as much of the paperwork done that I could over the phone since I had to drive a hour to get there. He was such a big help! Considerate & understanding! I would recommend & I would use him in the future! Thank you Josh!

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Cars Apr 6, 2021

I recently purchased a fog lamp for my 2015 INFINITI QX80 that was an out of the box failure. I contacted Ms. Jackie Cregger for help on a solution. Ms. Cregger worked diligently with the local INFINITI dealership to try to get my part covered with them but did not have any success. After the manager Jermaine stepped in, I was refunded my money in full by Modern because the local dealearship repaired the issue and charged me for the purchase of a new fog lamp. Modern is a great fair and honest place to purchase parts. Jermaine is a great ...

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DealerRater Mar 5, 2021

Great car buying experience. Clean, friendly and easy to work with. I would definitely return to Modern Infinity if in the market for another new Infinity. Thank you.

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DealerRater Feb 27, 2021

Great experience and amazing customer service. Facility was very clean and accommodations for the kids. The staff was very helpful in all steps of the process.

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DealerRater Feb 26, 2021

We became Modern INFINITI of WS customers in early 2017. We have always been very pleased with the service we recieve. Very friendly, engaging staff. Michelle, Eli, Bill, the entire Team treats us wondeully and they really appreciate our business. They have earned our loyalty.

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DealerRater Jan 7, 2021

Joshua York is the ABSOLUTE best salesman at Modern INFINITI! I would definitely recommend him. He's very knowledgeable, considerate, understanding and professional! He always goes out of his way to help with any concerns you may have! My family trusts this young man and his recommendations! Thanks Josh!

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Cars Dec 30, 2020

Josh York was excellent to work with, very knowledgeable and professional. Easiest car buying experience ever! Highly recommend Josh and Modern Infinity of Winston Salem.

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DealerRater Oct 9, 2020

I brought my car in for its first service check. Josh was very professional and helpful. I did not wait long and everything was explained to me.

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Cars Oct 7, 2020

Dealership was very willing to work a deal that was suitable for us . I have bought many cars over the years probably the best And easiest deal I’ve ever done.

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Cars Aug 11, 2020

I have brought my third car from Modern INFINITI of Winston Salem. All three times I have experienced the best customer service. My sales rep Josh is one of the best. The patienceA and understand Ing can’t be match anywhere else. Thank you INFINITI for helping me to make one of my dreams come true.

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Cars Jul 13, 2020

I couldn't be happier! Cameron and his staff made this a very pleasant buying experience. I was given a fair price for my trade and they made all of the necessary repairs to the car I purchased. I am a very satisfied customer. I would certainly consider buying from this dealer again.

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DealerRater Jun 6, 2020

Tom in service was great! I highly recommend him. Fantastic. Knowledge was great. Very happy with the experience and would definitely return in the future

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Cars Apr 30, 2020

Easy to schedule a time that was convenient for me. Drop off and pick up was easy. Care to take precautions during this odd time.

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Cars Apr 28, 2020

The staff is knowledgeable and very helpful. We went in for tire purchase and were shown the correct tires and not gouged. The correct maintenance was briefed for the vehicle.

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Cars Apr 26, 2020

I called to see about getting my car inspected, and was given an appointment within the hour! I waited, and was pleasantly surprised to see little paper cones on each chair in the waiting room, that said sanitized. THAT, was a wonderful thing to see, as I'm a germaphobe. And with this Coriv19 Pandemic in effect, this made me feel much more at ease.

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Cars Apr 26, 2020

Very professional staff. Very knowledgeable and courteous.The employees are always checking with customers to make sure their needs are being met; such as refreshments or whatever they may need.

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Cars Apr 18, 2020

Wonderful team that took care of all our needs and gave me confidence that our car is safe. We always appreciate the care and detail of the team.

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Cars Apr 17, 2020

Personalized service. Very informal, yet professional. Loaner vehicles are a life saver. Always washes car when service is finished. Makes you feel like you are driving off in a new car.

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Cars Apr 16, 2020

Friendliness and professionalism. Staff is very knowledgeable and no high pressure. The sale was about what I wanted not what they wanted to sell me.

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Cars Apr 13, 2020

Great staff great dealership everyone's very nice we have been dealing with modern infinity for several years so we decided to buy another one from them makes you feel like family

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Cars Apr 11, 2020

Have known Eli for years — fantastic guy to work with very personable— even walked out to my car to meet my wife


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