Never had a oops at anytime I called for a service. Always curious and professional within the service department. Auto cleaning department is good and on time. My wife and I have received a call on our birthday every year since I have had the QX70 that’s amazing Thank you 🙏🏿
INFINITI is a very loyal to all it's customers. They send me out coupons all the time for services I may need. They care about their customers and making sure they are satisfied. Great dealership to work with.
Very friendly and professional service representatives. Kept me informed about the repairs needed and handled my issues very quickly. Highly recommend Modern INFINITI for sales and service.
Purchased used car from Modern INFINITI of Winston Salem last week and what a pleasure it was to work with Joshua York! I told him I wanted to get as much of the paperwork done that I could over the phone since I had to drive a hour to get there. He was such a big help! Considerate & understanding! I would recommend & I would use him in the future! Thank you Josh!
Great car buying experience. Clean, friendly and easy to work with. I would definitely return to Modern Infinity if in the market for another new Infinity. Thank you.
Great experience and amazing customer service. Facility was very clean and accommodations for the kids. The staff was very helpful in all steps of the process.
We became Modern INFINITI of WS customers in early 2017. We have always been very pleased with the service we recieve. Very friendly, engaging staff. Michelle, Eli, Bill, the entire Team treats us wondeully and they really appreciate our business. They have earned our loyalty.
Joshua York is the ABSOLUTE best salesman at Modern INFINITI! I would definitely recommend him. He's very knowledgeable, considerate, understanding and professional! He always goes out of his way to help with any concerns you may have! My family trusts this young man and his recommendations! Thanks Josh!
I brought my car in for its first service check. Josh was very professional and helpful. I did not wait long and everything was explained to me.
Tom in service was great! I highly recommend him. Fantastic. Knowledge was great. Very happy with the experience and would definitely return in the future
What a great group to work with. Worked with Don & Tom. Very quick process and not the normal pushy sales you get at most dealers. Will defiantly return.
The service has always been exceptional. The staff are very customer oriented. They do a wonderful job of making your visits very rewarding. Very knowledgeable on all aspects of customer service.
They had a Nissan Xterra on the used lot I was interested in. Emailed them, told them I was interested and that I would get up there as soon as I could to check it out. I drove 2.5hrs to see the truck, arrived early because I had a wedding to get back to. They were there early to meet us. They offered a fair price and a fair value for my trade. They knew we had to get back and had things happening the whole time we were there. No pressure, except me on them. They didn't hound ...
I am very impressed with the vehicle buying experience at Modern INFINITI. John Strickland immediately answered my questions about the vehicle that I was considering. When I test drove the vehicle, Holden Long assisted me and was very knowledgeable. Holden made me feel welcomed at the dealership, and was easy to talk to. I just can't say enough good things about the whole crew. You just cannot go wrong with Modern INFINITI.
Our product specialist, Scott Schween, was very knowledgeable and helpful. All the employes were very friendly and anxious to please. We will recommend this dealership to others.
Dave Harris has assisted me numerous times, while the two of us have been negotiating for me to purchase a new car. I decided on a 2014 Q50, after researching other brands. This car meets my needs. I am very pleased with the car and it has almost all (no memory seats) the features I desire. I love the dark gray color. The ride, handling and power far surpass my previous G25. I have to praise Dave for his patience and salesmanship, and rate him and the dealership with a "5." Modern in Winston-Salem is a small store, but I ...
Don and I discussed buying a new Q50 a couple of weeks ago. I told him what I wanted on the car and very shortly he found the exact car I wanted. We discussed the price and were able to reach an agreement that was satisfactory to both of us. He called a couple of days later and said he had the car at the dealership. It was exactly what I wanted. He had the papers ready for signature and the car was bought. A very easy smooth transaction. Great service and friendly people!
It was the best vehicle purchasing experience we had at Modern Infinity. Initially we went to purchase infinity qx60. We were greeted by Mr. David Segers who is one of the best sales person we have ever met. Finally we ended up buying new Q50. The color and featchers we were looking for was not available at the dealership but they got the vehicle of our choice within few days. There was no hassle in negotiations and we had every paperwork ready when we came to receive the vehicle. Over all outstanding service and honest people to deal with. I ...
We tried to purchase this vehicle in our area and the dealership treated us like they did not want to sell us a car. All they needed to do was find the packages/colors that we wanted. i searched online and found the vehicle we wanted at Modern INFINITI. Jessie responded with a quick video on youtube and we knew this was it. From there, Brian and Dave made everything easy for us. This was a smooth transaction. Even the delivery was well done by Mr. Duvall.
Don Calhoun was a wonderful salesman. He was very knowledgable on the vehicles. I did not feel pressured and was very comfortable in my decision!
Had my INFINITI G35 serviced at this dealership and the process was easy, professional and quick. I would highly recommend INFINITI of Winston-Salem to anyone buying a car or in need of car service.