Customer Testimonials
Andre sold my husband and I, a 2013 Ford Edge and we could not be any happier. I was very nervous, and he made by buying experience awesome. Modern INFINITI has awesome cars and an awesome salespeople. Thank you again Andre for my new vehicle!
Great dealership, from sales to the service department, they have an awesome team!! My husband and I have routine service for our INFINITI vehicles performed here, we are very pleased with this dealership!!
Cameron was fantastic. I said what I was willing to pay and he said deal. No added pressure for add ons. Process was quick and painless. A+
Good service everytime I come in to service my car. Always a friendly staff and fast service.
Excellent all the way through the experience. Have dealt with this dealership previously and was not disappointed.
Purchasing a car from Andre Ray at Modern INFINITI was a very pleasureful experience! Everyone there was very helpful and knowledgeable helping us thru the process!Thanks to all! Joyce
They did an amazing service on selling me my new vehicle!! I would definitely consider buying from this dealership! Very helpful and friendly people.
THIS REVIEW IS FOR THE SERVICE DEPARTMENT
We were in town last week when our car died on us. We chose to have our car towed to this dealership based on the stellar service we have received for years at Bradshaw INFINITI in Greenville, SC. We assumed that this was the standard for all INFINITI dealerships, but boy, were we wrong! Communication amongst staff members is horrible. We were told by Josh through text yesterday evening that our car was running. This morning, we closed our business to drive 3 hours only to find out that the car was not "... Read More DealerRater - Aug 5, 2023
The team at Modern INFINITI made the purchase of our QX60 easy. The moment we walked in the customer service was excellent. The sales manager Ryan Rhodes, our sales consultant Andre Ray, and the whole Modern team were great. Thanks we love our QX60!
Modern INFINITI of Winston Salem is professional and very reliable. The sales team is the best!
Great team, always go above and beyond. And make sure they do a good job and are pleasant to deal with.
Great salesperson and manager. Knowledgeable and helpful. Didn’t try to force us into a decision and gave us all the options available. Great car-buying experience
This is the best car dealership I have ever worked with and I have experiences with five other dealerships in the direct area.
Purchasing my car from Modern INFINITI was a very pleasant experience. Josh made the process so easy and simple by walking me through it step by step as I live in SC not NC. The entire staff was extremely nice and respectful. Modern INFINITI and the staff made us feel appreciated and welcome. The dealership was nice and clean. I would recommend Modern INFINITI to my family and friends.
Excellent correspondence. Like the vehicle, still under consideration despite being a little on high side. Will continue to follow.
My experience with the staff at the dealership was pleasant, friendly and professional. I would recommend this dealership to others who may be in search of an automobile.
Thank you to Andre for great customer service. He was very knowledgeable about the vehicle we purchased on 11/19/22. My husband and I appreciate the assistance of Cameron also.
This was a great visit this time like all the rest Josh and Elli has all ways took good care of me.
My recent purchase was quite an easy experience with Andre and the sales team. They made the negotiation and final sale agreement very easy. I would recommend stopping in and talking to them about your new or used car needs.
I am always very satisfied with the experience and results of the work performed on my vehicle. The staff are all professional and courteous. I continue to be pleased.
Al & Denise Walker We love our new 2020 QX60, Cameron and Andre made this buying experience 2nd to none. We have been buying and trading vehicles for years. Guys we want you to know “we will be back”
The Sales team worked as a team which is unusual to see in a car dealership in my limited experiences with buying a car.
This is my second purchase from Modern INFINITI and I have enjoyed working with all the staff there!
I always receive great customer service and the staff is professional. The lobby is clean and inviting.
Eli is the most professional service provider at Modern INFINITI of Winston-Salem, Whenever, I have a question and or concern about my vehicle, he never hesitates to jump to handle my car and or assist in correcting any cars issues. Eli always has a smile or something pleasant to say to make you smile. Eli knows all about customer service and is well knowledgeable about INFINITI cars. Most definitely would recommend INFINITI to my family and friends for possible sales and service.
The people are very courteous and I love the services I have received. Thank you
Never had a oops at anytime I called for a service. Always curious and professional within the service department. Auto cleaning department is good and on time. My wife and I have received a call on our birthday every year since I have had the QX70 that’s amazing Thank you 🙏🏿
INFINITI is a very loyal to all it's customers. They send me out coupons all the time for services I may need. They care about their customers and making sure they are satisfied. Great dealership to work with.
Very friendly and professional service representatives. Kept me informed about the repairs needed and handled my issues very quickly. Highly recommend Modern INFINITI for sales and service.
Purchased used car from Modern INFINITI of Winston Salem last week and what a pleasure it was to work with Joshua York! I told him I wanted to get as much of the paperwork done that I could over the phone since I had to drive a hour to get there. He was such a big help! Considerate & understanding! I would recommend & I would use him in the future! Thank you Josh!
Great car buying experience. Clean, friendly and easy to work with. I would definitely return to Modern Infinity if in the market for another new Infinity. Thank you.
Great experience and amazing customer service. Facility was very clean and accommodations for the kids. The staff was very helpful in all steps of the process.
We became Modern INFINITI of WS customers in early 2017. We have always been very pleased with the service we recieve. Very friendly, engaging staff. Michelle, Eli, Bill, the entire Team treats us wondeully and they really appreciate our business. They have earned our loyalty.
Joshua York is the ABSOLUTE best salesman at Modern INFINITI! I would definitely recommend him. He's very knowledgeable, considerate, understanding and professional! He always goes out of his way to help with any concerns you may have! My family trusts this young man and his recommendations! Thanks Josh!
I brought my car in for its first service check. Josh was very professional and helpful. I did not wait long and everything was explained to me.
Tom in service was great! I highly recommend him. Fantastic. Knowledge was great. Very happy with the experience and would definitely return in the future
What a great group to work with. Worked with Don & Tom. Very quick process and not the normal pushy sales you get at most dealers. Will defiantly return.
The service has always been exceptional. The staff are very customer oriented. They do a wonderful job of making your visits very rewarding. Very knowledgeable on all aspects of customer service.
They had a Nissan Xterra on the used lot I was interested in. Emailed them, told them I was interested and that I would get up there as soon as I could to check it out. I drove 2.5hrs to see the truck, arrived early because I had a wedding to get back to. They were there early to meet us. They offered a fair price and a fair value for my trade. They knew we had to get back and had things happening the whole time we were there. No pressure, except me on them. They didn't hound ... Read More DealerRater - Oct 13, 2015
I am very impressed with the vehicle buying experience at Modern INFINITI. John Strickland immediately answered my questions about the vehicle that I was considering. When I test drove the vehicle, Holden Long assisted me and was very knowledgeable. Holden made me feel welcomed at the dealership, and was easy to talk to. I just can't say enough good things about the whole crew. You just cannot go wrong with Modern INFINITI.
Our product specialist, Scott Schween, was very knowledgeable and helpful. All the employes were very friendly and anxious to please. We will recommend this dealership to others.
Dave Harris has assisted me numerous times, while the two of us have been negotiating for me to purchase a new car. I decided on a 2014 Q50, after researching other brands. This car meets my needs. I am very pleased with the car and it has almost all (no memory seats) the features I desire. I love the dark gray color. The ride, handling and power far surpass my previous G25. I have to praise Dave for his patience and salesmanship, and rate him and the dealership with a "5." Modern in Winston-Salem is a small store, but I ... Read More DealerRater - Feb 10, 2014
Don and I discussed buying a new Q50 a couple of weeks ago. I told him what I wanted on the car and very shortly he found the exact car I wanted. We discussed the price and were able to reach an agreement that was satisfactory to both of us. He called a couple of days later and said he had the car at the dealership. It was exactly what I wanted. He had the papers ready for signature and the car was bought. A very easy smooth transaction. Great service and friendly people!
It was the best vehicle purchasing experience we had at Modern Infinity. Initially we went to purchase infinity qx60. We were greeted by Mr. David Segers who is one of the best sales person we have ever met. Finally we ended up buying new Q50. The color and featchers we were looking for was not available at the dealership but they got the vehicle of our choice within few days.
There was no hassle in negotiations and we had every paperwork ready when we came to receive the vehicle.
Over all outstanding service and honest people to deal with. I ... Read More DealerRater - Dec 6, 2013
We tried to purchase this vehicle in our area and the dealership treated us like they did not want to sell us a car. All they needed to do was find the packages/colors that we wanted. i searched online and found the vehicle we wanted at Modern INFINITI. Jessie responded with a quick video on youtube and we knew this was it. From there, Brian and Dave made everything easy for us. This was a smooth transaction. Even the delivery was well done by Mr. Duvall.
Don Calhoun was a wonderful salesman. He was very knowledgable on the vehicles. I did not feel pressured and was very comfortable in my decision!
Had my INFINITI G35 serviced at this dealership and the process was easy, professional and quick. I would highly recommend INFINITI of Winston-Salem to anyone buying a car or in need of car service.